The monitoring of a case flow management system should provide methods of monitoring significant events in a case to determine if it has fallen within time guidelines.

• A. True
• B. False
• C. Not specified
• D. Sometimes

Answer: (A)

Monitoring a case flow management system is about ensuring timely processing by watching key events and comparing them against established deadlines. By providing methods to observe significant events—such as filing, service of documents, court appearances, rulings, and other milestones—the system can determine whether a case stays within time guidelines. This visibility enables proactive alerts when a deadline is near or missed, supports performance measurement, and helps identify bottlenecks for process improvement. Since timely handling is a fundamental goal of case management, having monitoring built in is expected and appropriate. That’s why the statement is true.